Our returns policy.
We keep the right to change our returns policy in any time, without notification. It is part of our terms and conditions of sale.
Customers right to cancel order.
You can cancel our order during 14 days without giving any explanation. Delivered goods must be checked immediately upon invoice, in case of some issue, customer must contact our customer service during 24 hours.
If you want to return some goods, first of all you have to contact our customer service via email [email protected] or phone number +358 (0) 50-387-40-40. You will get returns form which must be filled in.
Be sure that returns items are packed, retail pack is not open or damaged, otherwise we keep right to refuse return.
You have right to return items during 14 days after delivery, including delivery back to us.
We do not accept back resealed, unpacked, damaged or without retail box, items.
If you cancel your order and provide and we accept it back. You are going to get money back in next 14 days.
We return full amount including shipping cost which we offer to you and excluding all customs duties. If you choose expensive delivery method , you will get back only part of payment ( difference between our shipping offer and your delivery cost ).
All our goods has EU warranty for 1 year or more. Look special information or additional warranty under of product Please contact our store or official service centres of the purchased product.
Contact us for getting instructions of returning your device.